Shipping/Returns

Shipping

We ship all orders on Monday-Wednesday. We may be able to ship your order on Thursday or Friday depending on your location. If your order is not shipped by Friday, it will likely ship the following Monday. Orders received over the weekend will likely ship the following Tuesday.

Shipping is available to all 48 states within the contiguous United States

We ship our ice cream in a compostable cardboard box with a biodegradable insulating liner and dry ice. Our insulating liners are made from corn making it extremely eco-friendly. You can compost the liner from your delivery or watch it biodegrade in water!

We are only able to ship orders in multiples of 5 pints.

 

Returns

Since nobody likes receiving a box of melted ice cream, please don't ship your order back to us. Send us an email at hello@alecsicecream.com within 30 days of your order and we'll be happy to address any issues with your order.